We’re here for you 24/7 – 365 days a year
With our experienced support team, you’ll always have someone by your side.
Our technical support is available to you all year round – 24 hours a day, 7 days a week.
At our Network Operations Center (NOC), our technicians ensure that your systems run smoothly – with guaranteed response times according to SLA and genuine 24/7 service.
For general inquiries, advice, or billing questions, you can reach us Monday to Friday from 9 a.m. to 5 p.m. (except public holidays).
24/7 Email Support
Customer Support:
support@vc-server.eu
24/7 Technical Emergency Support:
emergency@vc-server.eu
Sales & Billing
Billing:
billing@vc-server.eu
Sales:
sales@vc-server.eu
Monday to Friday, 9 a.m. to 5 p.m.
(except public holidays in Germany)